Home Depot Return Policy

Return Policy Overview

Home Depot is committed to providing customers with the best possible return policy. The company has a wide range of return options, including returns in store, online, and by mail. Customers are encouraged to review the returns policy before making a purchase.

Return In-Store

Home Depot stores offer a no-questions-asked return policy for most items purchased in-store. Customers are asked to bring their receipt with them for proof of purchase, and may be asked to show a valid photo ID. If a receipt is not available, the customer can still make a return, however the refund or store credit will be based on the lowest price of the item in the last 90 days.

Return Online

Home Depot offers an online return policy to customers who have purchased items online. Items purchased online may be returned to any Home Depot store or by mail. Customers are asked to include their receipt and fill out the return form included with their purchase.

Return By Mail

Home Depot allows customers to return items purchased online by mail. Customers are asked to include their receipt and and fill out the return form included with their purchase. Home Depot will provide customers with a prepaid shipping label to return the item. Once the item has been received, customers will receive a refund or credit to their account.

Non-Returnable Items

Some items are not eligible for return. These items include clearance items, special order items, and items that have been installed. Customers are asked to review the returns policy before making a purchase.

Refund Options

Home Depot offers a variety of refund options for customers who return items. Customers may receive a refund in the form of cash, check, or store credit. Customers will receive their refund in the same form as their original payment.

Return Timeframe

Home Depot offers a 90-day return policy for most items. Items must be returned within this timeframe in order to receive a refund or store credit. Items purchased online may be returned to any Home Depot store or by mail.

Additional Resources

Customers who have questions about the Home Depot return policy can visit the Home Depot website for more information. Customers can also contact Customer Service for assistance.